Privacy policy

This Privacy Policy explains how Top Hat Engineering (“Company,” “we,” “our,” or “us”) collects, uses, and discloses your information when you use our services. It also describes your privacy rights and the protections provided under applicable law. 

We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  • Inventory scattered across inefficient layouts.
  • Picking routes that add unnecessary steps.
  • Systems that don't talk to each other.
  • Labor costs spiraling as demand grows.
  • Sweating outdated equipment with constant maintenance needs.

We use personal data to provide and improve our services. By using the website, or related services, you agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions 

Interpretation 

Certain terms in this Privacy Policy have specific definitions. These definitions apply equally whether the terms appear in singular or plural form. 

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our services. 
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of voting shares, equity interest, or other securities. 
  • Company (referred to as “Top Hat Engineering,” “we,” “us,” or “our”) refers to Top Hat Engineering, 7901 4th St N, St. Petersburg, FL, 33702.
  • Cookies are small files placed on your computer, mobile device, or other device by a website, storing details of your browsing history and other uses. 
  • County refers to Florida, United States.
  • Device means any device that can access the service, such as a computer, cellphone, or tablet
  • Personal Data means any information that identifies or can reasonably be used to identify an individual.
  • Service refers to the website.
  • Service Provider means any natural or legal person who processes data on behalf of the company, including third-party vendors or individuals who facilitate services, provide support, or analyze usage. 
  • Usage Data means information collected automatically, generated either by using the service or from the service infrastructure (for example, page visit duration). 
  • Website refers to Top Hat Engineering, accessible at https://www.tophatengineering.com/
  • You means the individual accessing or using the service, or the company, or other legal entity on whose behalf the individual is accessing or using the service, as applicable. 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use our services, we may ask you to provide certain information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • Usage Data 

Usage Data

We automatically collect certain information when you access or use our services. This may include, but is not limited to, details such as:

  • Your device’s Internet Protocol (IP) address
  • Brower type and version
  • Pages you visit on our website, and the time and date of those visits
  • Time spent on website pages and other diagnostic data
  • Unique device identifiers 

When you access the service from a mobile device, we may also collect:

  • Type of mobile device and operating system
  • Mobile device unique ID
  • Mobile browser type
  • IP address of your mobile device

Your browser may also send us information automatically when you visit our site or use our services. 

Tracking Technologies and Cookies

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to monito activity on our services and store certain information. These tools help us improve performance, analyze usage, and enhance your experience. 

Cookies

A cookie is a small file placed on your device. You can set your browser to refuse cookies or alert you when a cookie is being sent. If you choose not to accept cookies, some parts of our services may not function properly. 

Cookies can be either:

  • Persistent cookies – remain on your device when you go offline. 
  • Session cookies – deleted when you close your browser. 

We use both session and persistent cookies for the purposes below:

  • Necessary / essential cookies
    • Type: Session
    • Administered by: Us
    • Purpose: These cookies are required to provide you with access to our website and its core features. They help authenticate users and prevent fraudulent account use. Without them, certain services you request cannot be provided. 
  • Acceptance cookies
    • Type: Persistent
    • Administered by: Us
    • Purpose: These cookies record whether you have accepted the use of cookies on our website. 
  • Functionality cookies
    • Type: Persistent
    • Administered by: Us
    • Purpose: These cookies allow us to remember your preferences (such as login details or language settings) so you don’t have to re-enter them each time you visit the website. 

For more information about the cookies we use, and the choices available to you, please see our [Cookies Policy] or the cookies section of this Privacy Policy. 

Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our services – including monitoring usage and ensuring functionality.
  • To manage your account – allowing you to register, log in, and access features that are available to registered users. 
  • To fulfill contracts – such as processing purchases, delivering products or services, and managing agreements you enter into with us. 
  • To communicate with you – by email, phone, SMS, or push notifications regarding updates, security alerts, or important service-related information. 
  • To send marketing and promotional information – including news, offers, or event details like those you have previously purchased or expressed interest in, unless you opt out. 
  • For analysis and improvement – including data analysis, usage trend identification, evaluating promotional effectiveness, and enhancing our services, products, and overall user experience. 

We may share your personal information in the following circumstances: 

  • With service providers – who help us monitor, analyze, and improve our services, or communicate with you on our behalf. 
  • For business transfers – during mergers, acquisitions, financing, or sales of company assets. 
  • With affiliates – including parent companies, subsidiaries, or joint ventures, provided they honor this Privacy Policy. 
  • With business partners – to offer you certain products, services, or promotions. 
  • With other users – if you share personal information in public areas of our services, it may be visible to all users and publicly distributed outside. 
  • With your consent – in any other situation where you explicitly agree to the disclosure.

Retention of Your Personal Data

We keep your personal data only as long as necessary for the purposes described in this Privacy Policy. This may include retaining information to:

  • Comply with legal obligations (for example, record-keeping laws). 
  • Resolve disputes. 
  • Enforce our agreements and policies. 

We also retain usage data for internal analysis. Usage data is usually kept for a shorter period, unless it is needed to strengthen security, improve service functionality, or meet legal requirements that require longer retention. 

Transfer of Your Personal Data

Your information may be processed at our offices or by third parties in other locations. This means your personal data may be transferred to – and stored on – servers outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your location. 

By using our services, and providing your information, you consent to this transfer. 

We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. We do not transfer your personal data to any organization or country unless adequate safeguards are in place to protect your information. 

Deleting Your Personal Data

You have the right to request deletion of the personal data we have collected about you. 

In some cases, our services may allow you to delete certain information directly through your account settings. You can also update, amend, or delete your information at any time by logging into your account (if you have one). 

If you prefer, you may contact us to request access to, correction of, or deletion of any personal information you have provided. 

Please note that we may need to retain certain information when required by law or when we have a legitimate business reason to do so. 

Disclosure of Your Personal Data

  • Business transactions – If our company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy. 
  • Law enforcement – We may disclose your personal data if required by law, or in response to valid requests from public authorities (such as a court or government agency). 
  • Other legal requirements – We may also disclose your personal data in good faith when necessary to: 
    • Comply with legal obligations. 
    • Protect and defend our rights or property. 
    • Prevent or investigate possible wrongdoing related to our services. 
    • Protect the safety of users or the public. 
    • Protect against legal liability. 

Security of Your Personal Data

We take the security of your personal data seriously and use commercially acceptable measures to protect it. However, please remember that no method of transmission over the internet or method of electronic storage is completely secure. While we do our best to safeguard your information, we cannot guarantee absolute security. 

Links to Other Websites

Our services may contain links to third-party websites that are not operated by us. If you click on a link to another site, you will be directed to that site. We encourage you to review the privacy policy of every website you visit. 

We do not control nor are we responsible for the content, privacy practices, or policies of any third-party websites or services. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “effective date” in the header and footer. 

We may also notify you via email or through a prominent notice on our service or website prior to the changes taking effect. 

We encourage you to review this Privacy Policy periodically to stay informed about how we use and protect your information. Updates take effect once they are posted on this page. 

Contact Us

If you have any questions about this Privacy Policy, or how we handle your personal data, please contact us: